CAFRAL invites applications for the position of IT Support Officer (ISO). The ISO will have following responsibilities: Install and maintain desktops / laptops / Network printers / Network scanners/ servers / iPad / tablets / mobile phones /VC endpoints etc. Install and upgrade both systems and application software as required, adhering to all licensing regulations Administrate, troubleshoot, diagnose and resolve IT issues. Take preventive measures of IT equipments Take data backup regularly Test and evaluate new technologies and applications Support roll-out of new technologies and applications Maintain an accurate inventory of hardware and software (including licences) as well as all related documents Coordinate with the vendors / suppliers for purchase and maintenance of IT and electronic equipments/gadgets Manage and administer Exchange ON O365 Disaster recovery implementation. Provide support for designing and enforcing IT policies and maintain technical documentation as per ISO27001 Any additional duties as assigned from time to time.
Graduation in IT or Computer Science Certification in Microsoft (MCSA/MCSE) will be an added advantage.
Rs. 6.00 lakh p.a.
Three – Year Contract (extendable on the basis of annual review)